Privacy Policy

Last updated: 4 November 2026

At Lost Buoy Wines, we respect your privacy and are committed to protecting the personal information you share with us.

Information We Collect

When you submit an enquiry through our website, we collect the information you provide, including:

  • Your name

  • Email address

  • Telephone number

  • Details of your enquiry or message

How We Use Your Information

We use your information to respond to enquiries, assist with purchasing Lost Buoy wines, provide information about local stockists and answer any other questions you may have.

We do not sell your personal information or use your enquiry details for unsolicited marketing communications.

Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.

Enquiry information may be processed and retained through our website hosting and email services. We retain personal information only for as long as reasonably necessary for business or legal purposes.

Trusted service providers may process information on our behalf, including through systems located outside Australia.

Website Security and Cookies

Our public website uses Google reCAPTCHA to protect our enquiry form against spam and automated submissions. This service may use cookies and process technical information for security purposes.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service .

Standard Laravel session cookies are used only within the restricted website administration area. We do not use advertising or analytics cookies on the public-facing website.

Access and Correction

You may request access to, correction of or deletion of personal information we hold about you, subject to any applicable legal requirements.

Privacy Enquiries

If you have any questions or concerns about how your personal information is handled, please contact us. We will review your enquiry and respond within a reasonable timeframe.

Lost Buoy Wines
Email: [Insert contact email address]

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legal requirements. Any updates will be published on this page.